Anthropologie Price Adjustment Policy
Anthropologie offers a one-time price adjustment within 14 days of purchase if an item you bought at full price (or during a temporary promotion) drops in price. Permanently marked-down sale items, shipping charges, and competitor price matches are excluded.
Adjustment window
14 days after purchase
Price match
No competitor price matching
What is a price adjustment?
A price adjustment means that if the price of something you already bought drops within a set window, the retailer refunds you the difference — no return required. Anthropologie's policy is narrower than some: it applies only to full-price and temporarily promoted purchases, not to permanently reduced sale merchandise.
Anthropologie does not match competitor prices. The adjustment is strictly about Anthropologie's own price drops within 14 days of your purchase. If the item you bought later appears on the permanent sale page, that does not qualify.
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Anthropologie’s price-adjustment & price-match policy
| Adjustment window | 14 days from the original purchase date |
|---|---|
| Qualifying items | Full-price items and items purchased during temporary promotional offers |
| Excluded items | Permanently marked-down sale items; shipping charges |
| Price matches competitors? | No — Anthropologie does not match prices from other retailers |
| Proof needed | Original sales receipt required |
| Online/phone orders | Contact Anthropologie by phone or online — cannot adjust online orders in-store |
| In-store purchases | Visit your local Anthropologie store — cannot request in-store purchase adjustments by phone |
| Refund processing | 1-3 business days to original payment method after the processing date; if item has not yet shipped, order total adjusts before charge |
How to request a price adjustment at Anthropologie
- 1Confirm your purchase is within 14 days of the original transaction date.
- 2Confirm the item was purchased at full price or during a temporary promotion — permanently marked-down sale items do not qualify.
- 3Gather your original sales receipt.
- 4For online or phone orders: contact Anthropologie by phone or through the online customer service channel — these cannot be adjusted at a store.
- 5For in-store purchases: visit your local Anthropologie store with your receipt — in-store adjustments cannot be processed by phone.
- 6Receive the difference refunded to your original payment method. If the item has already shipped, expect 1-3 business days for the credit to post.
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