Does Madewell do price adjustments?

Yes. Madewell gives one price adjustment on full-price merchandise within 7 days. The window starts on the purchase date for an in-store transaction and the ship date for an online order. You need the original receipt or order information. Sale items and orders placed with a coupon or promotion do not qualify.

How long do I have to request a Madewell price adjustment?

You have 7 days. Madewell counts from the retail purchase date for an item bought in a store and from the ship date for a mail-order or online purchase. Requests outside that window do not qualify under the published policy, so check the date on your receipt or shipping email before contacting customer service.

Does Madewell price match other stores?

Madewell's official policy describes adjustments for its own price drops and does not list competitor price matching. The item must have been purchased from Madewell at full price. A lower price at another retailer is not included in the published adjustment terms. Contact Madewell if you need confirmation for a specific item.

Can I get a Madewell price adjustment on a sale item?

No. Madewell says items not purchased at full price are ineligible for price adjustments. Orders already placed with a coupon or promotion are also ineligible for an added discount. The one-time adjustment applies when full-price Madewell merchandise drops in price during the 7-day window.

How do I request a Madewell price adjustment?

Gather your original receipt or online order details and contact Madewell within 7 days of the store purchase date or online ship date. You can use Madewell's customer service chat or phone support. For a store purchase, you can also bring the receipt to a Madewell store and ask for the one-time adjustment.

All price-adjustment guides

Updated August 3, 2026

Madewell Price Adjustment Policy (2026)

Madewell offers one price adjustment on full-price merchandise within 7 days of an in-store purchase or an online order's ship date. You need the original receipt, and sale items or orders placed with a coupon or promotion do not qualify.

Adjustment window

7 days from purchase date in store or ship date online

Price match

No competitor price matching listed

What is a price adjustment?

Madewell will refund the difference when an eligible item drops in price during its 7-day window. The policy covers merchandise bought at full price and requires the original receipt.

For an in-store purchase, Madewell counts 7 days from the purchase date. For an online order, the 7 days start on the ship date. Madewell's published policy covers its own price drops and does not list competitor price matching.

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Madewell’s price-adjustment & price-match policy

Adjustment window	7 days from the retail purchase date or online order ship date
Eligible purchases	Full-price Madewell merchandise
Competitors matched	None listed in Madewell's official policy
Channels	In-store purchases and online orders
Proof needed	Original receipt or order information
Limit	One price adjustment per eligible purchase
Exclusions	Sale items, items not bought at full price, and orders placed with a coupon or promotion

How to request a price adjustment at Madewell

1Confirm that no more than 7 days have passed since the store purchase date or online order ship date.
2Check that you paid full price and did not use a coupon or promotion on the order.
3Find the original receipt or online order details.
4Contact Madewell customer service by chat or phone, or visit a Madewell store for an in-store purchase.
5Ask for the one-time price adjustment and keep the confirmation for your records.

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