Mango Price Adjustment Policy (2026)
Mango offers a one-time price adjustment within 14 days of your purchase date. If a full-price item you bought drops in price at Mango, you can request the difference back. Items bought with promo codes, from Mango Outlet, or already adjusted once are excluded.
Adjustment window
14 days from purchase date
Price match
No competitor price matching
What is a price adjustment?
A price adjustment means the retailer refunds you the difference if an item you already bought drops in price within a set window. Mango offers exactly that: 14 days from your purchase date, full-price items only, and only the first markdown qualifies.
Mango does not match competitor prices. The adjustment policy only covers Mango's own price drops. If a Mango item goes on sale within 14 days of your purchase, you can request the difference without returning the item.
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Mango’s price-adjustment & price-match policy
| Adjustment window | 14 days from the purchase date |
|---|---|
| Eligible purchases | Full-price items only; item must match in product, size, color, and reference number |
| First markdown only | Only the first price drop qualifies; if the price drops again after the first adjustment, no additional refund is available |
| Matches competitors? | No. Mango only honors its own price drops, not lower prices at other retailers |
| Where to request | Via Mango's chatbot on shop.mango.com/us or by calling 1-866-666-4664 (U.S.) |
| Proof needed | Your receipt (in-store) or online order number |
| Refund method | Credited to original payment method within 3-12 business days |
| Exclusions | Items purchased with a promo or discount code, Mango Outlet purchases, items already adjusted once, temporary or limited-time promotions |
How to request a price adjustment at Mango
- 1Confirm the item is within 14 days of your original purchase date.
- 2Verify the current lower price is Mango's own (not a competitor's) and that it is the first markdown since your purchase.
- 3Have your receipt (in-store) or online order number ready.
- 4Contact Mango via the chatbot on shop.mango.com/us or by calling 1-866-666-4664 with your request.
- 5Receive the difference refunded to your original payment method within 3-12 business days.
Frequently asked questions
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