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Banana Republic Price Adjustment Policy (2026)

Banana Republic allows one price adjustment when an item drops in price within 14 days of the order date. Purchases made with a promotion code or discount are excluded, except when the only discount was free shipping.

Adjustment window

14 days from the order date

Price match

One adjustment for a Banana Republic price drop

What is a price adjustment?

Banana Republic's published rule covers a lower Banana Republic price after you order. The request window runs for 14 days from the order date, and the retailer allows one adjustment per item.

Items bought with a promotion code or another discount do not qualify unless the only discount was free shipping. Final sale merchandise is also excluded. The policy does not promise a match against another retailer's price.

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Banana Republic’s price-adjustment & price-match policy

Adjustment windowWithin 14 days of the order date
Competitors matchedNone listed in the published Banana Republic policy
ChannelsContact Banana Republic customer service by chat or phone
Proof neededOrder details and the current lower Banana Republic price
Adjustment limitOne price adjustment per item
ExclusionsFinal sale items and purchases made with a promotion code or discount, except free shipping only

How to request a price adjustment at Banana Republic

  1. 1Confirm that the Banana Republic price dropped within 14 days of your order date.
  2. 2Check that the item was not final sale and that you did not use a promotion code or discount other than free shipping.
  3. 3Find your order number and the current Banana Republic product page showing the lower price.
  4. 4Contact Banana Republic customer service by chat or call 888-277-8953.
  5. 5Ask for the one-time price adjustment and save the confirmation until the refund posts.

Frequently asked questions

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