Does Hollister do price adjustments?

Yes. Hollister offers one price adjustment when the same item, color, and size is reduced within 14 days of the original purchase date. The merchandise must have been bought at its original price. Items purchased from the Clearance section do not qualify. Hollister handles store requests at a retail location and online-order requests by email.

How long do I have to request a Hollister price adjustment?

You have 14 days from the original purchase date. The lower price must apply to the same item in the same color and size. Hollister permits one adjustment per item, so a second price drop does not create another adjustment under the published policy. Keep the original receipt or online order number available when you make the request.

Does Hollister price match other stores?

Hollister's official price-adjustment page does not list a competitor price-match program. The published rule covers a Hollister item that drops in price within 14 days after purchase, with the same color and size still qualifying. Ask Hollister customer service for a decision if you want to compare a specific competitor offer.

How do I request a Hollister price adjustment?

For a store purchase, return to a Hollister retail location with the item and your original receipt. For an online purchase, email Hollisterco@Hollisterco.com and include the order number plus the items eligible for an adjustment. The request must concern the same item, color, and size within 14 days of purchase, and each item can receive one adjustment.

All price-adjustment guides

Updated August 17, 2026

Hollister Price Adjustment Policy (2026)

Hollister offers one price adjustment when the same item, color, and size drops in price within 14 days of the original purchase date. The item must have been bought at its original price, so clearance purchases do not qualify.

Adjustment window

14 days from the original purchase date

Price match

Hollister price drops only; no competitor match listed

What is a price adjustment?

Hollister handles store and online purchases through different channels. Bring a store purchase and its original receipt back to a Hollister location. For an online order, email customer service with the order number and the eligible item details.

The published policy covers a later Hollister price reduction on the same item. It does not list a competitor price-match program. Payout helps people find money claims but cannot guarantee that Hollister will approve a request or issue a credit.

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Hollister’s price-adjustment & price-match policy

Adjustment window	Within 14 days of the original purchase date
Competitors matched	None listed; the policy covers a lower Hollister price
Eligible item	The same item, color, and size, purchased at the original price
Store purchases	Return to a Hollister store with the item and original receipt
Online purchases	Email Hollisterco@Hollisterco.com with the order number and eligible item details
Exclusions	Clearance purchases and any second adjustment on the same item

How to request a price adjustment at Hollister

1Confirm that the same Hollister item, color, and size dropped in price within 14 days of the original purchase date.
2Check that you paid the original price and that the item was not purchased from the Clearance section.
3Bring a store purchase, the item, and the original receipt to a Hollister store, or find the order number for an online purchase.
4For an online order, email Hollisterco@Hollisterco.com with the order number and each eligible item.
5Keep the store receipt or email response that confirms the price credit.

Frequently asked questions

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