Does Temu do price adjustments?

Yes. Temu offers a price adjustment when the same item from the same seller drops in price within 30 days of payment. The size, color, country or region, and currency must match the paid order. Promotional items and items that are no longer available may not qualify. Temu excludes shipping and other fees when it calculates the difference.

How long do I have to request a Temu price adjustment?

You have 30 days from payment to request a Temu price adjustment. Temu measures the window from the payment date, so you do not need to wait for delivery. A request made before the shipment arrives does not affect delivery. The lower price must apply to the same item, size, color, seller, country or region, and currency.

Does Temu price match other stores?

Temu's official price adjustment policy does not list a competitor price-match program. The written rule covers a lower Temu price for the same item from the same seller within 30 days of payment. A price shown by Amazon, Walmart, or another retailer does not meet those stated terms. Contact Temu support if you need a decision on a specific order.

How do I request a price adjustment on Temu?

Open Your Orders in the Temu app or website and select the eligible order. Choose Price adjustment in the order details, review the item and refund amount, and submit the request. The item must match the original size, color, seller, country or region, and currency. Keep the confirmation until Temu posts the approved difference to your account or payment method.

All price-adjustment guides

Updated August 11, 2026

Temu Price Adjustment Policy (2026)

Temu offers a price adjustment when the same item from the same seller drops in price within 30 days of payment. The size, color, country or region, and currency must match. Promotional items, unavailable items, and shipping fees may be excluded from the refund calculation.

Adjustment window

30 days from payment

Price match

Same Temu item and seller; no competitor match listed

What is a price adjustment?

Temu calculates an approved adjustment from the price and currency of the paid order. You can request it before the shipment arrives, and the request does not affect delivery.

The written policy covers Temu's own price reduction for the same item from the same seller. It does not promise a match against another retailer. Payout helps people find money claims but cannot guarantee a retailer refund or approval.

● Open settlements

Popular settlements you can claim right now

YouTube Privacy Settlement

$20–$500

$30M fund·4,790+ claims filed

Claim $20–$500

Cash App Referral Texts

$88–$147

$12.5M fund·3,241+ claims filed

Claim $88–$147

Waffle Recall (TreeHouse Foods)

~$50

$4M fund·3,520+ claims filed

Claim ~$50

Poppi Soda False Advertising

~$16

$8.9M fund·857+ claims filed

Claim ~$16

Krispy Kreme Data Breach

~$75

$1.6M fund·416+ claims filed

Claim ~$75

Michael Kors Outlet Pricing

~$30

$5M fund·280+ claims filed

Claim ~$30

Vending Machine Overcharges

$30–$360

$6.9M fund·782+ claims filed

Claim $30–$360

Beef Price-Fixing (Tyson & Cargill)

$20–$50

$87.5M fund·1,274+ claims filed

Claim $20–$50

A few of the active settlements on Payout — many with no proof of purchase. Get the app to see everything you qualify for.

Temu’s price-adjustment & price-match policy

Adjustment window	Within 30 days of payment
Competitors matched	None listed; the policy covers the same item from the same Temu seller
Channels	Temu app or website through Your Orders
Proof needed	The eligible paid order in your Temu account
Item requirements	Same item, size, color, seller, country or region, and currency
Exclusions	Promotional or unavailable items may not qualify; shipping and other fees are excluded from the calculation

How to request a price adjustment at Temu

1Open Your Orders in the Temu app or on the Temu website.
2Select the order containing the item whose price dropped.
3Open the order details and choose Price adjustment.
4Review the eligible item and refund amount, then submit the request.
5Keep the confirmation until the approved refund appears in your account or payment method.

Frequently asked questions

Owed money you didn’t know about?

Price adjustments are just one way to get money back. Payout finds class action settlements you qualify for — many with no proof of purchase — and files in minutes. 100% free.

● Related guides