Does Neiman Marcus do price adjustments?

Yes. Neiman Marcus says it will honor an adjustment when merchandise purchased at regular price is reduced within 10 days of purchase. Call 1-888-888-4757 with your order details and the current lower Neiman Marcus price. The policy covers a later reduction on Neiman Marcus merchandise.

Does Neiman Marcus price match?

Neiman Marcus labels its published rule as a price match, but the rule only promises an adjustment when Neiman Marcus reduces the price of regular-price merchandise within 10 days of purchase. The official page does not list competing retailers whose prices it will match, so confirm any competitor request directly with customer service.

How long do I have to request a Neiman Marcus price adjustment?

You have 10 days from the purchase date under the published Neiman Marcus policy. The merchandise must have been bought at regular price and then reduced. Contact customer service as soon as you see the lower price because the policy measures the window from purchase, not from delivery.

How do I request a Neiman Marcus price adjustment?

Call Neiman Marcus at 1-888-888-4757. Have your order number or receipt ready, along with the current product page showing the lower Neiman Marcus price. Ask the representative to verify that the full-price purchase and reduction fall inside the 10-day window, then keep the adjustment confirmation.

All price-adjustment guides

Updated August 8, 2026

Neiman Marcus Price Adjustment Policy (2026)

Neiman Marcus honors price adjustment requests when merchandise bought at regular price is reduced within 10 days of purchase. Call customer service at 1-888-888-4757 to request the difference.

Adjustment window

10 days after purchase

Price match

Neiman Marcus price drops on full-price merchandise

What is a price adjustment?

Neiman Marcus calls this a price match, but its published rule describes a price adjustment on its own merchandise. The item must have been purchased at regular price and reduced by Neiman Marcus within 10 days of purchase.

The official policy directs customers to call 1-888-888-4757 for questions and adjustments. It does not list competitor matching, an online request form, or separate rules for store purchases on the published policy page.

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Neiman Marcus’s price-adjustment & price-match policy

Adjustment window	Within 10 days of purchase
Competitors matched	None listed in the published Neiman Marcus policy
Eligible merchandise	Merchandise purchased at regular price and later reduced by Neiman Marcus
Where to request	Call Neiman Marcus customer service at 1-888-888-4757
Proof needed	Purchase details so customer service can locate the order and verify the lower price
Exclusions	Items bought below regular price do not meet the published rule

How to request a price adjustment at Neiman Marcus

1Confirm that you bought the item at regular price and that Neiman Marcus reduced it within 10 days of purchase.
2Find your order number or receipt and the current Neiman Marcus product price.
3Call Neiman Marcus customer service at 1-888-888-4757.
4Ask the representative to verify the price reduction and process an adjustment.
5Keep the adjustment confirmation with your order records.

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