Best Buy Price Match Guarantee: How to Get the Lower Price (2026)
Best Buy's Price Match Guarantee lets you get a refund of the difference if a qualifying competitor's price drops on the same item within 15 days of your purchase — 30 days for My Best Buy Plus or Total members. Best Buy also matches its own price drops within the same window.
Adjustment window
15 days from purchase (30 days for My Best Buy Plus and Total members)
Price match
Yes — matches 16 major retailers including Amazon, Walmart, Target, Costco, and more
What is a price adjustment?
A price match means a retailer refunds the difference when you find the identical item cheaper at a competing store — or when the retailer's own price drops — within a set window after your purchase. Best Buy's Price Match Guarantee is one of the most generous among major U.S. electronics retailers: it covers 16 approved competitors, allows multiple adjustments on the same item, and extends to 30 days for loyalty members.
Unlike many retailers that only match their own promotions, Best Buy will match prices from Amazon, Walmart, Target, Costco, and a dozen more qualified retailers — as long as the item is sold directly by that retailer (not a third-party marketplace seller). This guide explains who qualifies, which competitors count, what's excluded, and the fastest way to claim your refund.
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Best Buy’s price-adjustment & price-match policy
| Adjustment window | 15 days from purchase date; 30 days for My Best Buy Plus and Total members |
|---|---|
| Best Buy own price drops | Covered within the same 15/30-day window — not just competitor prices |
| Qualified competitors | Amazon (sold by Amazon only), Target, Walmart, Costco, Sam's Club, BJ's Wholesale Club, B&H Photo Video, Crutchfield, Microcenter, Apple, Home Depot, Lowe's, Menards, Nebraska Furniture Mart, RC Willey, Dick's Sporting Goods |
| Amazon Marketplace sellers | Not eligible — must be sold and fulfilled directly by Amazon, not a third-party seller |
| Multiple adjustments | Allowed — you can request additional adjustments if the price drops again within your window |
| Holiday price-match window | Items purchased Oct. 31 – Dec. 31 can be adjusted through Jan. 15 of the following year |
| Blackout period | Thanksgiving Day through Cyber Monday — no price matches during this window, including Best Buy's own drops |
| Where to request | In-store at Customer Service or checkout; online via BestBuy.com chat; by phone at 1-888-BEST-BUY (1-888-237-8289) |
| Proof required | In-store: show the live lower price on your phone or a printed ad; online: share a direct link to the competitor's current price |
| Common exclusions | Clearance, refurbished, and open-box items; membership-only prices (unless you hold that membership); Amazon Prime Day exclusive deals; bundle offers; financing promotions; contract phones and carrier plans |
How to request a price adjustment at Best Buy
- 1Confirm your purchase is within the 15-day window (or 30 days if you hold a My Best Buy Plus or Total membership).
- 2Find the lower price at a qualified competitor — the item must be identical (same model number, color, and condition) and sold directly by that retailer, not a marketplace seller.
- 3Have your Best Buy receipt or order confirmation ready.
- 4In-store: go to Customer Service or bring it up at the register. Show the lower price on your phone (a live page — not a screenshot) or a printed ad; a team member will verify and apply the adjustment on the spot.
- 5Online: start a chat at BestBuy.com with your order number and share a direct link to the qualifying lower price. The refund is credited to your original payment method.
- 6By phone: call 1-888-BEST-BUY (1-888-237-8289) with your order number and the competitor's price link.
- 7Save your adjustment confirmation — if the price drops again within your window, you can request another adjustment.
Frequently asked questions
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