Talbots Price Adjustment Policy
Talbots offers price adjustments within 14 days of your purchase or shipment date. If an item you bought at Talbots drops in price within that window, you can contact customer service and request the difference back.
Adjustment window
14 days from purchase or shipment date
Price match
No competitor price matching
What is a price adjustment?
A price adjustment means that if an item you already purchased drops in price at the same retailer within a set window, they refund you the difference. It is different from price matching, which is about matching a competitor's price at checkout.
Talbots does not match competitors' prices. But if a Talbots item goes on sale within 14 days of your purchase or order shipment date, you can request the price difference back to your original payment method.
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Talbots’s price-adjustment & price-match policy
| Adjustment window | 14 days from purchase or shipment date |
|---|---|
| Price matches competitors? | No — Talbots only honors its own price drops |
| Where to request | Phone: 1-800-825-2687 (Mon-Fri 8am-10pm ET, Sat 8am-6pm ET); in-store; or talbots.com/contactus |
| Proof needed | Order number or original receipt to validate your purchase |
| Common exclusions | Final Sale items are ineligible for price adjustments |
| Refund method | Credited to original payment method, or merchandise credit if preferred |
How to request a price adjustment at Talbots
- 1Confirm the lower Talbots price is within 14 days of your purchase or shipment date.
- 2Have your order number or receipt ready.
- 3Contact Talbots customer service by phone at 1-800-825-2687 (Mon-Fri 8am-10pm ET, Sat 8am-6pm ET), or submit a request at talbots.com/contactus.
- 4For in-store purchases, bring your receipt to any Talbots location and ask for a price adjustment at the register.
- 5Receive the price difference credited to your original payment method.
Frequently asked questions
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