Apple Price Adjustment Policy (2026)
Apple's price adjustment policy gives you 14 calendar days from the date you receive your product to request a refund of the difference if Apple lowers its price. Apple does not match competitor prices — only its own price drops qualify.
Adjustment window
14 calendar days from product receipt
Price match
No competitor price matching — Apple own price drops only
What is a price adjustment?
A price adjustment means that if a product you already bought drops in price at the same store within a set window, the retailer refunds you the difference without requiring a return. Apple's version covers its own price drops on Apple-branded products — if Apple lowers the price on something you recently purchased, you can request the difference back by phone or in store.
Apple does not have a competitor price match program. If you find the same iPhone or MacBook cheaper at Best Buy, Amazon, or any other retailer, Apple will not match that price. What Apple does offer is protection against its own price changes: a 14-day window after you receive a product during which any Apple-initiated price drop on that item entitles you to the difference.
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Apple’s price-adjustment & price-match policy
| Adjustment window | 14 calendar days from the date you receive your Apple product |
|---|---|
| Matches competitors? | No — Apple does not match prices from Best Buy, Amazon, or any other retailer |
| What qualifies | Apple-branded products sold by Apple (retail store or Apple.com) where Apple itself lowers the price |
| How to request | Call 1-800-MY-APPLE (1-800-692-7753) or visit an Apple Store in person |
| Proof needed | Proof of purchase (receipt or Apple order confirmation) plus proof of possession of the product |
| Quantity limit | Maximum 10 units per product per request |
| Common exclusions | Limited-time promotional events including Black Friday, Cyber Monday, and other special sale events |
| Digital content | App Store purchases, Apple TV+, iCloud subscriptions, and other digital services are not covered |
How to request a price adjustment at Apple
- 1Confirm that an Apple-branded product you purchased has dropped in price at Apple's own store within 14 calendar days of the date you received it.
- 2Locate your proof of purchase — your Apple Store receipt or Apple.com order confirmation email.
- 3Call Apple Retail Customer Care at 1-800-MY-APPLE (1-800-692-7753) or visit an Apple Store in person with your product.
- 4Request a price adjustment and provide your proof of purchase; Apple may ask you to present the product or confirm proof of possession.
- 5The difference is refunded to your original payment method, or issued as Apple Store credit at Apple's discretion.
Frequently asked questions
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