IKEA Price Adjustment Policy
IKEA offers price adjustments within 90 days for IKEA Family members and 14 days for all customers if an item you bought drops in price. IKEA does not match competitor prices.
Adjustment window
90 days (IKEA Family members) or 14 days (all customers)
Price match
No competitor price matching — IKEA own price drops only
What is a price adjustment?
A price adjustment means that if the price of something you already bought drops within a set window, the retailer refunds you the difference. It is different from a price match, which compares a competitor's price at checkout.
IKEA does not price match competitors. What it offers is a price adjustment on its own price drops: if the same IKEA item goes on sale within your eligible window after your purchase, you can request the difference back. IKEA Family members get a generous 90-day window; everyone else gets 14 days.
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IKEA’s price-adjustment & price-match policy
| Adjustment window (IKEA Family) | 90 days from purchase date (IKEA Family card must have been used at purchase) |
|---|---|
| Adjustment window (non-members) | 14 days from purchase date |
| Price matches competitors? | No — IKEA only honors its own price drops, not Amazon, Wayfair, or others |
| Where to request (in-store purchase) | In-store only — bring your receipt to the IKEA store where you purchased |
| Where to request (online purchase) | IKEA.com online chat or by phone at 1-888-888-4532 |
| Proof needed | Original receipt or IKEA.com order number, plus the item's article number |
| Common exclusions | Pre-discounted items, custom-made products, IKEA restaurant and bistro purchases, certain promotional events (e.g., kitchen or bathroom events) |
How to request a price adjustment at IKEA
- 1Confirm the item's IKEA price has dropped within your window: 90 days if you used your IKEA Family card at purchase, 14 days otherwise.
- 2Have your original receipt or IKEA.com order number and the item's article number ready.
- 3For in-store purchases: visit your local IKEA store and speak with customer service — adjustments on in-store purchases must be handled in-store.
- 4For online purchases: start an IKEA.com live chat or call IKEA customer service at 1-888-888-4532.
- 5Receive the difference refunded to your original payment method.
Frequently asked questions
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