Nike Price Adjustment Policy (2026)
Nike offers a 14-day price adjustment for Nike Members who purchased on Nike.com or through the Nike app — but only if the same item (same color, size, and SKU) is still in stock at the lower price as part of a Nike promotion or sale. Nike does not match competitor prices.
Adjustment window
14 days after purchase
Price match
No competitor price matching — Nike's own promotional price drops only
What is a price adjustment?
A price adjustment means the retailer refunds you the difference when an item you already bought drops in price within a set window — without needing to return it. Nike calls this its 'Member Price Adjustment Policy,' available exclusively to Nike Members (a free program) and only for purchases made directly on Nike.com or through the Nike app.
Nike's policy is narrower than retailers like Target or Best Buy: it covers only Nike's own price drops (not competitor prices), the item must still be in stock in the exact same color, size, and SKU at the lower price, and the price reduction must come from a Nike promotion or sale — not a coupon code, birthday offer, or sitewide flash event. If those conditions are met and you're within the 14-day window, Nike will refund the difference to your original payment method.
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Nike’s price-adjustment & price-match policy
| Adjustment window | 14 days from the original purchase date |
|---|---|
| Eligible channels | Nike.com and the Nike app only — not Nike retail stores, Nike Factory Stores, or third-party retailers (e.g. Foot Locker, Dick's) |
| Who qualifies | Nike Members only (free to join at nike.com) |
| Price-drop type covered | Nike's own promotional or sale price drops — the reduced price must appear on Nike.com for the exact same item |
| Item must still be in stock | Yes — the identical item (same color, size, and SKU) must be in stock at the lower price at the time you request the adjustment |
| Competitor price matching | Not offered — Nike does not match prices from Adidas, Foot Locker, Finish Line, Amazon, or any other retailer |
| Exclusions | Custom or personalized products; items from the SNKRS app; backordered or pre-order items; defective or refurbished items; buy-one-get-one promotions; final sale items; sitewide discounts; coupon codes; birthday offers; price differences due to shipping or tax changes |
| How to request | Contact Nike via live chat on Nike.com or the Nike app (fastest) or by phone at 1-800-806-6453 |
| Proof needed | Original order number or confirmation email |
| Refund method | Credited back to your original payment method, typically within a few business days |
| Policy note | Nike treats price adjustments as a courtesy and reserves the right to deny a request at its discretion |
How to request a price adjustment at Nike
- 1Confirm your purchase was made on Nike.com or the Nike app within the last 14 days, and that you are a Nike Member.
- 2Check that the same item — identical color, size, and SKU — is currently in stock on Nike.com at a lower price due to a Nike promotion or sale (not a coupon code or excluded event).
- 3Contact Nike via live chat at Nike.com or on the Nike app (fastest option) or call 1-800-806-6453.
- 4Share your order number or confirmation email and the current lower price listing so the agent can verify eligibility.
- 5If approved, Nike will issue a refund for the price difference to your original payment method, typically within a few business days.
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