Amazon Prime FTC Class Action Settlement

What is the Amazon ftc enforcement settlement about?

The Amazon Prime FTC class action settlement resolves a lawsuit brought by the Federal Trade Commission alleging that Amazon enrolled consumers in Prime memberships without their informed consent and deployed 'dark patterns' — confusing design choices — to prevent subscribers from canceling. The FTC alleged Amazon violated the Restore Online Shoppers' Confidence Act (ROSCA) and the FTC Act by hiding material terms and making the cancellation process unnecessarily complicated.

Amazon agreed to a $2.5 billion settlement fund — one of the largest consumer refund settlements in FTC history — covering an estimated 35 million U.S. consumers who were charged for Prime memberships they may not have knowingly signed up for, or who were unable to cancel, between June 23, 2019 and June 23, 2025. No proof of purchase is required to file a claim.

Who qualifies to file a claim?

• You are a U.S. consumer who enrolled in Amazon Prime between June 23, 2019, and June 23, 2025, through a 'challenged' enrollment flow — including the universal Prime decision page, shipping option select page, Prime Video enrollment, or single-page checkout.
• OR you attempted to cancel your Amazon Prime membership between June 23, 2019, and June 23, 2025, through the online cancellation process but were unable to complete the cancellation or inadvertently accepted a 'save offer.'
• You used fewer than 10 Prime benefits during any 12-month period of your enrollment.
• Consumers who used three or fewer Prime benefits in any 12-month period may receive automatic payouts without needing to file a claim.

How to file a claim

1. 1Visit the official settlement website at subscriptionmembershipsettlement.com.
2. 2Check if you are already scheduled for an automatic payment — consumers who used three or fewer Prime benefits during any 12-month period will be refunded automatically.
3. 3If you are not receiving an automatic payment but believe you qualify (used 4–10 Prime benefits and enrolled via a challenged flow, or tried to cancel but couldn't), complete the claim form on the settlement website.
4. 4No proof of purchase is required. Submit your claim before the July 27, 2026 deadline and save your confirmation number.

Is the Amazon settlement legit?

Yes. The Amazon ftc enforcement settlement is a court-supervised class action overseen by the U.S. District Court for the Western District of Washington (2:23-cv-00932-JHC) and administered by an official settlement administrator. You file your claim directly with the administrator and keep 100% of any payment — Payout never takes a cut. The fastest way to avoid missing this and other settlements you qualify for is to let Payout match and file for you in minutes.